/* sayfa-servis-sorgula.css — Servis durumu sorgulama (bs-ortak.css üzerine) */

/* ---------- Hero + sorgu kartı ---------- */
.svq-hero__grid { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 520px); gap: clamp(28px, 5vw, 64px); align-items: start; }
.svq-hero h1 { font-size: clamp(32px, 4.2vw, 52px); }
.svq-guven { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 10px; margin: 26px 0 0; padding: 0; list-style: none; }
.svq-guven li { display: flex; align-items: flex-start; gap: 10px; padding: 12px; border-radius: 16px; background: rgba(255,255,255,.8); border: 1px solid var(--bo-cizgi); box-shadow: var(--bo-g1); font-size: 12.5px; color: var(--bo-yazi-2); line-height: 1.4; }
.svq-guven .bi { display: grid; place-items: center; flex: none; width: 34px; height: 34px; border-radius: 11px; background: var(--bo-zemin-2); color: var(--bo-kir); font-size: 16px; }
.svq-guven strong { display: block; font: 700 14px/1.3 var(--bo-f-bas); color: var(--bo-lac); }
.svq-guven a { color: var(--bo-lac-2); font-weight: 700; text-decoration: none; }
.svq-illus { margin-top: 18px; }
.svq-illus svg { max-width: 480px; overflow: visible; filter: drop-shadow(0 24px 40px rgba(11,33,80,.2)); }
@media (prefers-reduced-motion: no-preference) {
  .svq-buyutec { animation: svqTara 6s ease-in-out infinite; }
  .svq-anahtar { transform-box: fill-box; transform-origin: 20% 80%; animation: svqAnahtar 3.5s ease-in-out infinite; }
  .svq-led { animation: svqLed 1.6s ease-in-out infinite; }
  .svq-led--2 { animation-delay: -.8s; }
  .svq-bar { transform-box: fill-box; transform-origin: left center; animation: svqBar 3.4s var(--bo-ease) infinite; }
}
@keyframes svqTara { 0%, 100% { transform: translate(0, 0); } 50% { transform: translate(40px, 28px); } }
@keyframes svqAnahtar { 50% { transform: rotate(-14deg); } }
@keyframes svqLed { 50% { opacity: .3; } }
@keyframes svqBar { 0% { transform: scaleX(.15); } 70%, 100% { transform: scaleX(1.5); } }

.svq-kart { position: relative; padding: clamp(20px, 3vw, 30px); border-radius: 28px; background: #fff; border: 1px solid var(--bo-cizgi); box-shadow: var(--bo-g3); scroll-margin-top: 120px; }
.svq-kart::before { content: ""; position: absolute; inset: 0 0 auto 0; height: 5px; border-radius: 28px 28px 0 0; background: linear-gradient(90deg, var(--bo-kir), var(--bo-alt), var(--bo-lac-3)); }
.svq-kart__baslik { font-size: 22px; font-weight: 800; margin: 4px 0 16px; }

.svq-sekmeler { position: relative; display: grid; grid-template-columns: 1fr 1fr; padding: 5px; margin-bottom: 18px; border-radius: 16px; background: var(--bo-zemin-2); isolation: isolate; }
.svq-sekme { position: relative; z-index: 1; display: inline-flex; align-items: center; justify-content: center; gap: 8px; min-height: 46px; border: 0; border-radius: 12px; background: none; font: 700 14.5px/1 var(--bo-f-govde); color: var(--bo-yazi-2); cursor: pointer; transition: color .25s; }
.svq-sekme.is-active { color: var(--bo-lac); }
.svq-sekme.is-active .bi { color: var(--bo-kir); }
.svq-sekme:focus-visible { outline: 3px solid var(--bo-lac); outline-offset: 2px; }
.svq-sekmeler__isaret { position: absolute; z-index: 0; top: 5px; bottom: 5px; left: 5px; width: calc(50% - 5px); border-radius: 12px; background: #fff; box-shadow: var(--bo-g1); transition: transform .45s var(--bo-ease); }
.svq-sekmeler[data-aktif="tel"] .svq-sekmeler__isaret { transform: translateX(100%); }

.svq-uyari { margin-bottom: 16px; }
.svq-panel { display: none; }
.svq-panel.is-active { display: block; animation: svqPanel .4s var(--bo-ease) both; }
@keyframes svqPanel { from { opacity: 0; transform: translateY(8px); } }
.svq-form { display: grid; gap: 16px; }
.svq-form .bo-uyari { margin: 0; }
.svq-girdi { position: relative; }
.svq-girdi > .bi { position: absolute; left: 16px; top: 50%; transform: translateY(-50%); color: var(--bo-yazi-3); pointer-events: none; font-size: 17px; }
.bo-alan .svq-girdi input { min-height: 56px; padding-left: 46px; font-size: 16px; }
.bo-alan .svq-girdi--kod { font-family: ui-monospace, "Cascadia Mono", Consolas, monospace !important; font-weight: 700 !important; letter-spacing: .06em; text-transform: uppercase; }
.bo-alan .svq-girdi--otp { font-family: ui-monospace, "Cascadia Mono", Consolas, monospace !important; font-size: 22px !important; letter-spacing: .5em; font-weight: 700 !important; }
.svq-tekrar { margin-top: 10px; }
.svq-kucuk-btn { min-height: 42px; padding: 0 14px; font-size: 14px; }

.svq-dogrulandi { display: flex; align-items: center; gap: 12px; padding: 14px 16px; border-radius: 18px; background: #ecfdf5; border: 1px solid #a7f3d0; }
.svq-dogrulandi__ikon { font-size: 26px; color: #047857; }
.svq-dogrulandi > div { flex: 1 1 auto; min-width: 0; }
.svq-dogrulandi__etiket { font-size: 12.5px; font-weight: 700; color: #047857; }
.svq-dogrulandi strong { font: 700 17px/1.3 var(--bo-f-bas); color: var(--bo-lac); letter-spacing: .04em; }
.svq-bos { margin-top: 14px; padding: 28px 16px; text-align: center; border-radius: 18px; border: 1px dashed var(--bo-cizgi-2); color: var(--bo-yazi-2); }
.svq-bos .bi { font-size: 32px; color: var(--bo-yazi-3); }
.svq-bos p { margin: 8px 0 0; }

/* ---------- Sonuç kartı + zaman çizelgesi ---------- */
.svq-sonuclar { display: grid; gap: 14px; margin-top: 18px; }
.svq-sonuc { padding: 18px; border-radius: 20px; background: linear-gradient(180deg, #fff, var(--bo-zemin)); border: 1px solid var(--bo-cizgi); box-shadow: var(--bo-g2); animation: svqSonuc .6s var(--bo-ease) both; }
@keyframes svqSonuc { from { opacity: 0; transform: translateY(14px) scale(.98); } }
.svq-sonuc__ust { display: grid; grid-template-columns: auto minmax(0, 1fr) auto; gap: 12px; align-items: start; }
.svq-sonuc__cihaz { display: grid; place-items: center; width: 46px; height: 46px; border-radius: 14px; background: linear-gradient(145deg, var(--bo-lac-2), var(--bo-lac)); color: var(--bo-alt); font-size: 20px; box-shadow: 0 10px 20px -10px rgba(11,33,80,.6); }
.svq-sonuc__kod { font: 700 12.5px/1 ui-monospace, Consolas, monospace; letter-spacing: .06em; color: var(--bo-kir-2); }
.svq-sonuc h3 { margin: 5px 0 0; font-size: 17px; line-height: 1.3; overflow-wrap: anywhere; }
.svq-sonuc__alt { margin-top: 3px; font-size: 13px; color: var(--bo-yazi-2); }
.svq .sv-badge { display: inline-flex; align-items: center; gap: 7px; padding: 6px 11px; border-radius: 999px; font-size: 12.5px; font-weight: 800; white-space: nowrap;
  color: color-mix(in srgb, var(--sv-badge, #64748b) 72%, #000); background: color-mix(in srgb, var(--sv-badge, #64748b) 12%, #fff); border: 1px solid color-mix(in srgb, var(--sv-badge, #64748b) 30%, #fff); }
.svq .sv-badge::before { content: ""; width: 8px; height: 8px; border-radius: 50%; background: var(--sv-badge, #64748b); }

.svq-zaman { --nokta: 40px; position: relative; display: grid; grid-template-columns: repeat(5, minmax(0, 1fr)); margin: 22px 0 6px; padding: 0; list-style: none; }
.svq-zaman::before, .svq-zaman::after { content: ""; position: absolute; top: calc(var(--nokta) / 2 - 2px); left: 10%; height: 4px; border-radius: 4px; }
.svq-zaman::before { right: 10%; background: #dfe7f4; }
.svq-zaman::after { width: calc(80% * var(--svq-p, 0)); background: linear-gradient(90deg, #16a34a, #22c55e); transform-origin: left; animation: svqCizgi 1.2s var(--bo-ease) .2s both; }
@keyframes svqCizgi { from { transform: scaleX(0); } }
.svq-zaman li { position: relative; z-index: 1; display: flex; flex-direction: column; align-items: center; gap: 8px; text-align: center; }
.svq-zaman__nokta { display: grid; place-items: center; width: var(--nokta); height: var(--nokta); border-radius: 50%; background: #fff; border: 2px solid #dfe7f4; color: var(--bo-yazi-3); font-size: 16px; transition: background .3s, border-color .3s; animation: svqNokta .5s var(--bo-ease) both; animation-delay: calc(.15s * var(--i, 0) + .2s); }
@keyframes svqNokta { from { transform: scale(.4); opacity: 0; } }
.svq-zaman__etiket { font-size: 12.5px; font-weight: 700; color: var(--bo-yazi-3); }
.svq-zaman li.is-done .svq-zaman__nokta { background: #16a34a; border-color: #16a34a; color: #fff; }
.svq-zaman li.is-done .svq-zaman__etiket { color: #047857; }
.svq-zaman li.is-current .svq-zaman__nokta { background: var(--bo-kir); border-color: var(--bo-kir); color: #fff; box-shadow: 0 0 0 0 rgba(225,37,27,.45); animation: svqNokta .5s var(--bo-ease) both, svqNabiz 2s ease-out 1s infinite; animation-delay: calc(.15s * var(--i, 0) + .2s), 1.2s; }
.svq-zaman li.is-current .svq-zaman__etiket { color: var(--bo-kir-2); }
@keyframes svqNabiz { 0% { box-shadow: 0 0 0 0 rgba(225,37,27,.45); } 70% { box-shadow: 0 0 0 12px rgba(225,37,27,0); } 100% { box-shadow: 0 0 0 0 rgba(225,37,27,0); } }

.svq-iptal { display: flex; gap: 8px; align-items: flex-start; margin: 16px 0 0; padding: 12px 14px; border-radius: 14px; background: #fef2f2; color: #b91c1c; font-size: 14px; font-weight: 600; }
.svq-iptal a { color: inherit; }
.svq-sonuc__meta { display: flex; flex-wrap: wrap; gap: 8px 16px; margin-top: 14px; padding-top: 12px; border-top: 1px dashed var(--bo-cizgi-2); font-size: 13px; font-weight: 600; color: var(--bo-yazi-2); }
.svq-sonuc__meta .bi { color: var(--bo-lac-2); margin-right: 4px; }
.svq-sonuc__ucret { display: flex; justify-content: space-between; align-items: center; gap: 10px; margin-top: 12px; padding: 12px 14px; border-radius: 14px; background: var(--bo-lac); color: rgba(226,234,252,.85); font-size: 13.5px; font-weight: 700; }
.svq-sonuc__ucret strong { font: 800 20px/1 var(--bo-f-bas); color: var(--bo-alt); }

/* ---------- Süreç bölümü ---------- */
.svq-asamalar { display: grid; grid-template-columns: repeat(5, minmax(0, 1fr)); gap: 14px; margin: 0 0 clamp(36px, 5vw, 56px); padding: 0; list-style: none; counter-reset: s; }
.svq-asamalar li { position: relative; padding: 22px 18px; border-radius: var(--bo-r); background: #fff; border: 1px solid var(--bo-cizgi); box-shadow: var(--bo-g1); }
.svq-asamalar li::after { counter-increment: s; content: "0" counter(s); position: absolute; top: 16px; right: 18px; font: 800 22px/1 var(--bo-f-bas); color: rgba(11,33,80,.12); }
.svq-asamalar span { display: grid; place-items: center; width: 46px; height: 46px; margin-bottom: 14px; border-radius: 14px; background: linear-gradient(145deg, var(--bo-zemin), #dfe8f8); color: var(--bo-lac-2); font-size: 20px; }
.svq-asamalar li:last-child span { background: linear-gradient(145deg, #ff5a3c, var(--bo-kir)); color: #fff; }
.svq-asamalar h3 { font-size: 17px; margin: 0 0 6px; }
.svq-asamalar p { margin: 0; font-size: 14px; line-height: 1.55; color: var(--bo-yazi-2); }
.svq-cta__btn { margin-top: 0; }

/* ---------- Duyarlı ---------- */
@media (max-width: 1199.98px) { .svq-asamalar { grid-template-columns: repeat(3, minmax(0, 1fr)); } }
@media (max-width: 991.98px) {
  .svq-hero__grid { grid-template-columns: 1fr; }
  .svq-illus { display: none; }
  .svq-guven { grid-template-columns: 1fr; }
  .svq-guven li { align-items: center; }
}
@media (max-width: 575.98px) {
  .svq-asamalar { grid-template-columns: 1fr; }
  .svq-sonuc { padding: 16px; }
  .svq-sonuc__ust { grid-template-columns: auto minmax(0, 1fr); }
  .svq-sonuc__durum { grid-column: 1 / -1; }
  .svq-dogrulandi { flex-wrap: wrap; }
  .bo-alan .svq-girdi--otp { letter-spacing: .35em; }
}
/* Dar ekranda zaman çizelgesi dikey */
@media (max-width: 479.98px) {
  .svq-zaman { --nokta: 34px; grid-template-columns: 1fr; gap: 12px; }
  .svq-zaman::before, .svq-zaman::after { top: calc(var(--nokta) / 2); left: calc(var(--nokta) / 2 - 2px); width: 4px; }
  .svq-zaman::before { bottom: calc(var(--nokta) / 2); right: auto; height: auto; }
  .svq-zaman::after { height: calc((100% - var(--nokta)) * var(--svq-p, 0)); transform-origin: top; animation-name: svqCizgiD; }
  .svq-zaman li { flex-direction: row; text-align: left; gap: 12px; }
  .svq-zaman__etiket { font-size: 14px; }
}
@keyframes svqCizgiD { from { transform: scaleY(0); } }
@media (prefers-reduced-motion: reduce) { .svq-sekmeler__isaret { transition: none; } }
